FAQ

Frequently Asked Questions

General Information

Grace or Waiting period is ‘extra time allowed’ before it is considered late, usually between 5 to 60 minutes. Do note that different type of service offer different grace period.

Talk to us and let us know the date and service type that you require and we will check it for you free of charge.

It depends on vehicle type, number of passenger and number of bags/luggage that you have to bring over. You can check with us via WhatsApp for quicker responds.

In most cases, the assigned driver will arrive at your pick up location 15 minutes before the scheduled pick up time so you wouldn’t have to pay for extra charge if you miss something or forget to bring down an item.

At the moment no. Maybe in the future we might do loyalty programs but we do offer discounts on top on sale price. Keep a look out for our social media accounts for special discounts.

Booking

You can contact us directly via WhatsApp or by clicking at this link; https://maxibus.sg/pricing/

Yes you can, simply reach out to us via WhatsApp and let us know the changes. We might need to assign new driver to you if the current assigned driver couldn’t make it.

Send us a message via WhatsApp regarding your booking. We provide 85% refund if you paid via Credit/Debit Card.

Yes, You can add/remove pickup/dropoff points. Do send us a message via WhatsApp if you haven’t board the vehicle. If your trip has started, do check with the driver if he/she can do it. Surcharge of $10 applies to all additional pickup and dropoff.

If you want to remove pickup/dropoff points, we will refund you back $10 per points if there is no additional discounts is added to your trip fare. Do send us a message to confirm the amount.

Need more help?

Talk to us directly

Standard Combi

13 Seater

 

Service Type Pricing From
Airport Transfer (Departure) $85.00 $80.00
1-Way Trip $80.00 $75.00
Hourly Charter (2 Hours) $155.00 $145.00
Daily Charter (1-Way) $75.00 $70.00

 

*Pricing shown above is not the final price.

Not sure which one to book?

No problem, WhatsApp us or give us a call!